Shipping & Delivery
Discreet Shipping
Shipping is secure and discreet with no indication as to the contents of the package. Boxes are plain, with no logos or writing. There is NO reference to who the sender is. There is also NO reference to what the content is. No logo or text ” will be found on the package.
Packaging
All orders are sealed with a double vacuum seal and shipped. No mention of our company or our products is mentioned on the outside of the package. Only the shipping address you typed in our webshop. No fancy boxes, No matter how much we would like to send these type of colorful boxes, we still decided to keep it simple.. After eating our products the boxes may become more colorful though. .. not even the mailman will know.. or the mailwoman of course!
Track and trace shipping
Once the courier has your package, you will receive an email with your track and trace link. You can contact the courier company with your track and trace number to avoid that they send your package back to us. Normally a package remains in the post office for 1 to 2 weeks. Didn’t receive your track and trace number? Please check your spam. Not there? Please contact us.
Legal status in Australia
You can only order if you are 21+. You are responsible to know about the legal status of our products in your country. Please inform yourself about the laws in your country before you make a purchase. Our top priority is keeping everyone safe. When an order is completed, we securely delete any customer information that is necessary for ssl encrypted processing. Please read our Terms and Conditions.
We ship after we receive payment
Please note that we can only prepare orders, once your payment has been received. Your package is prepared within 24 hours of payment confirmation.
Free Express shipping
We offer free express shipping for orders above $700 and higher. If you order more, you will pay less. Take all the advantage you can get and start shopping now!
Are you waiting for your package?
All orders come tracking. When an order is shipped, a tracking number is immediately provided. We also send an email to inform you that your package has been processed. Use your tracking number to know exactly when the package will be delivered to you. Contact our customer support 24/7, on issues concerning your order.